Experteer Overview
In this role you lead the SAP HR u0026amp; payroll operations for international clients, ensuring accurate, compliant, and timely payroll processing. You manage client relationships and drive ongoing process improvements within a growing MPS/BPO context. You will escalate payroll issues, collaborate with global stakeholders, and support the development of the payroll team. This position offers a chance to shape global HR and payroll service delivery in a collaborative, high-performance environment.

Compensaciones / Beneficios
• Lead and manage the SAP HR u0026 payroll operations team to ensure accurate, timely payroll within scope and SLAs
• Maintain and strengthen client relationships as the primary delivery contact
• Prepare and present payroll performance reports and KPIs in monthly reviews
• Monitor service levels and credits, ensuring SLA compliance and addressing deviations
• Serve as escalation point for unresolved payroll issues and ensure effective resolution
• Collaborate with General Process Owners and Payroll Country Leads to drive process improvements




• Oversee staffing, recruitment, onboarding, and team development
• Develop and deliver payroll staff training materials and programs
• Foster a positive, high-performance team culture and continuous improvement mindset
• Ensure compliance with global and local payroll regulations and standards
• Coordinate team-impacting projects to achieve defined results

Responsabilidades
• 5+ years of experience in HR/payroll operations, preferably international or in MPS/BPO
• Strong understanding of HR/payroll processes, compliance, and global payroll standards
• Experience managing client relationships and delivering payroll services to multinational clients
• Familiarity with SLAs, KPI measurement, and reporting
• Demonstrated leadership, team development, and performance management
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities with ada

📌 SAP Payroll (Málaga)
🏢 Sd Worx
📍 Málaga