Overview

As a KYC Analyst, you will help ensure smooth onboarding while upholding strong compliance. You'll collaborate with FinCrime, Compliance and Operations to mitigate risk and maintain a great customer experience. You'll review identities, manage a case queue, and perform periodic re-verifications to keep profiles current.

This role fits into a fast-moving FinCrime Ops team that values initiative and practical problem-solving. Join a mission-driven environment focused on secure, scalable money movement.

Compensaciones / Ventajas Unlimited paid time off

Psychological support & mental health webinars

Flexible hybrid working system

Extended parental leave

Stock Option Plan

Meal vouchers

Responsabilidades Perform due diligence and document verification for new customers to enable onboarding

Review identity documents and assess eligibility using country-specific knowledge

Manage daily case queue to meet throughput, quality, and SLA targets





Analyze profiles, identify red flags, and escalate high-risk cases to FinCrime

Assist customers via email during verification and activation process

Conduct periodic reviews and re-verifications in response to risk triggers

Triage potential matches in screening databases (PEP/sanctions/adverse media) to reduce false positives

Perform customer risk assessments to identify and evaluate potential risks

Requisitos principales 1+ year of experience in a similar KYC/FinCrime or customer support role

Experience in a high-volume, metrics-driven environment with targets

Direct AML/KYC procedures knowledge or training

English proficiency; Italian is a plus problem-solver teamwork curiosity

KYC/AML procedures due diligence identity verification

📌 KYC Analyst (Barcelona)
🏢 Satispay
📍 Barcelona