- As an Account Manager, you’ll own a book your own portfolio of high value customers (around 1000+ clients) across European markets
- This isn’t a passive support role. We want someone who treats their portfolio like a sales territory - building best in class relationships and working with their clients to maximise the value of their Finom account
- This person will prioritise outreach with our data triggers for those customers who need attention
- You’ll be measured on what matters: keeping your portfolio in a positive growth state, making customer churn a non starter, and impacting business growth
- This position is critical to Finoms expansion across our Revenue Function and the team is overseen by the Chief Revenue Officer
- Actively managing and engaging the portfolio through a multi channel communication strategy
- Building strong relationships with decision-makers and becoming a trusted point of contact for clients
- Driving revenue growt, retention and product adoption across Finom’s product suite
- Identifying and executing upsell,



cross-sell and referral opportunities and avoid churn
- Using account data, usage signals and portfolio trends to prioritise outreach and identify opportunities or risks
- Monitoring account health and proactively intervening with at-risk clients to prevent churn
- Maintaining accurate Salesforce pipeline, activity and account tracking
- Using Modjo/AI tools call intelligence to continuously improve performance and share best practices with the team
- Supporting clients throughout all lifecycle stages
- Following relevant AML, transaction-monitoring and internal processes

Commercially focused - you think in terms of revenue per account, expansion potential, balancing customer satisfaction with business goalsIf you are a hungry, self motivated individual, who is looking for a role they can grow and make their own - this is your seatNative German (or almost) and perfect fluency in EnglishStrong communication skills - you know how

📌 Junior Account Manager (Banyoles)
🏢 Finom
📍 Banyoles