Acierta

is a integral design and production house with offices in Spain, UK, France, Qatar, and the US, delivering world-class creative, production, and installation solutions across Retail and Hospitality. Since 2005, we have combined creativity, technical expertise, and operational excellence to execute projects ranging from large-scale rollouts to bespoke brand activations worldwide.

Role overview
Work arrangement:

Hybrid – based in our Madrid office, with travel to Valencia twice a week.

The

Account Manager

plays a pivotal role in Acierta’s client services team, driving business performance across all projects and client relationships. This is a high-responsibility, goals-driven position that requires strategic thinking, client leadership, strong financial acumen, and excellent time and project management. The ideal candidate is business-minded, thrives in a fast-paced environment, and brings deep experience in retail production.

Key Responsibilities

Serve as the primary point of contact and strategic partner to clients, fostering trust and long-term relationships





Translate client briefs into actionable proposals, then manage end-to-end project delivery

Proactively identify opportunities to grow client accounts and expand project scopes

Lead client communication across all phases, ensuring transparency, accuracy, and satisfaction

Manage reverse briefs and project debriefs, ensuring clear alignment and continuous improvement

Build and maintain strong relationships with client-side teams and external agencies

Project & Creative Oversight

Act as the internal voice of the client, aligning project outputs with their business and brand objectives

Lead cross-functional internal and external teams (creative, production, logistics) to ensure cohesive and timely project execution

Oversee development of timelines, workback schedules, and deliverables in collaboration with internal teams

Manage project meetings, calls, and documentation with clear ownership

📌 Account Manager (Madrid)
🏢 Acierta
📍 Madrid