Overview

In this role, you will be the face and voice of Deel for clients, guiding onboarding and establishing durable relationships to drive long-term success. You’ll serve as a trusted advisor on operational and product-related issues while championing new capabilities to expand client usage. You will manage onboarding projects across stakeholders to ensure timely delivery. This position blends generalist problem solving, data-driven insights, and cross-functional collaboration in a fast-paced, global environment. Join a high-performance team and help shape how Deel scales global work.

Compensaciones / Beneficios

- stock grant opportunities
- remote work flexibility and WeWork access
- inclusive and diverse workplace
- competitive pay with benefits
- general career opportunities
- additional country-based perks

Responsabilidades

- Plan, execute, and monitor global Employee Management Platform implementations for diverse clients
- Become a Deel product expert for customers and internal teams




- Communicate clearly with stakeholders to align use cases with Deel’s best practices
- Identify and resolve complex problems, providing global payroll expertise
- Collaborate with Customer Experience & R&D; document implementation processes and best practices

Requisitos principales

- 3+ years in a customer onboarding role for a B2B SaaS product in HR, Payroll, or Finance
- Multilingual: Fluent in German and English
- Strong customer relationship skills and a passion for teaching others
- Proven ability to manage multiple projects in a fast-paced environment
- Clear written, verbal, and presentation communication skills
- High attention to detail in onboarding plans and schedules
- Adaptability in autonomous, high-pressure settings

- customer obsession
- cross-functional collaboration
- problem solving
- JIRA
- SFDC
- G Suite

📌 Customer Onboarding Manager, SMB | French speaker (Valencia)
🏢 Deel
📍 Valencia