Coordinate communication between internal departments and customersEnsure a seamless and consistent customer experienceDevelop and maintain long-term customer relationships through regular personal interactionIdentify individual customer needsEnsure the sustained satisfaction of both companies and employeesProactively inform customers about new benefits, developments, and optimization opportunitiesContinuously expand the benefits offeringImplement innovative bonus modelsRequirementsCompleted degree in business administration or a comparable qualificationAt least two years of professional experienceIdeally, experience managing key accounts, in project management, or in Customer Success ManagementStrong service and customer focusEmpathy, assertiveness, and excellent communication skillsIndependent and solution-oriented approach to workStrong planning and coordination skillsFluent German and English, both written and spoken,



with strong negotiation skillsCore CompetenciesDemonstrates strong customer relationship management and project management skills, with a focus on enhancing customer satisfaction and implementing innovative solutions. Proficient in both German and English, with a strong emphasis on effective communication and negotiation.Highest-signal resume keywordsCustomer Success ManagementKey Account ManagementProject ManagementFluent GermanFluent EnglishHard SkillsBusiness Administration DegreeCustomer Relationship ManagementProject ManagementNegotiation SkillsPlanning SkillsSoft SkillsEmpathyAssertivenessExcellent Communication SkillsSolution-Oriented ApproachService FocusIndustry KeywordsCustomer ExperienceBenefits OfferingBonus ModelsCustomer Needs IdentificationInternal Communication
J-18808-Ljbffr

📌 Customer Care Manager, All Genders (Canarias)
🏢 Jobtailor
📍 Canarias