Overview

As a ServiceNow Solution Architect, you will lead the design and implementation of enterprise-scale ServiceNow solutions, providing technical direction and guiding integrations. You'll mentor teammates, present architectures to stakeholders, and support the full lifecycle from requirements through documentation. You'll engage in pre-sales activities and thought leadership while establishing standards aligned with ITIL.

This role offers exposure to cutting-edge ServiceNow projects and a collaborative, innovative environment across Spain/EU.

Compensaciones / Incentivos remote/hybrid flexibility within Spain

EU mobility competitive compensation professional growth exposure to high-impact projects collaborative, innovative environment

Responsabilidades Lead the design of ServiceNow process flows, integrations, and applications with advanced platform expertise

Provide technical leadership, mentor junior staff, and collaborate on simple, effective solutions

Present technical architectures to project teams and stakeholders; facilitate workshops and client consultations





Assist in technical story writing, QA reviews, and full project lifecycle from requirements to documentation

Support pre-sales activities (scoping, estimates, SOWs), thought leadership (blogs, webinars), and enterprise implementations

Establish architectural standards, best practices, and innovative ideas aligned with ITIL processes

Requisitos principales Minimum 6 years of hands-on ServiceNow experience

CSA (Certified System Administrator) certification (mandatory)

3+ CIS certifications + CAD (desired); CTA certification (desired)

Proven expertise in ServiceNow platform, ITSM/ITOM/CMDB, integrations (REST/SOAP), and process automation

Exceptional communication and facilitation for client interactions and team leadership

Thought leadership to influence strategic directions

ServiceNow platform expertise

ITSM/ITOM/CMDB knowledge

REST and SOAP integrations

Process automation

📌 ServiceNow Solutions Architect (Alicante (Alacant))
🏢 Isg Personalmanagement
📍 Alicante (Alacant)