16 sep
|
CB Talents
|
Barcelona
16 sep
CB Talents
Barcelona
German-Speaking Customer Support Advisor – Sofia, Bulgaria Live, Work, and Thrive in One of Europe's Most Dynamic Capitals Are you looking to launch an international career while enjoying an exceptional quality of life? A leading general customer support team in Sofia, Bulgaria, is seeking enthusiastic German speakers to support a prestigious, high-end Swiss telecommunications provider. Compensation & Financial Benefits - Base Salary: €1,636.14 gross / month - Billing Skills Bonus: €102.25 gross / month - Unlimited Sales Bonus: Driven individuals and top performers regularly earn over €1,000+/month on top of their base. - Monthly meal vouchers - Full private health insurance - Fully covered Multisport card (access to gyms, pools, and fitness studios) - Paid, structured 5-week onboarding and training program Why Move to Sofia? Sofia perfectly balances a bustling career hub with a laid-back, adventurous lifestyle. It stands out as one of Europe's most affordable and exciting capitals: - One of the lowest costs of living in the EU—your money goes much further here.
- A thriving international expat community, modern cafés, trendy restaurants, and a diverse nightlife. - Vitosha Mountain is just minutes from the city center, offering world-class hiking in the summer and skiing/snowboarding in the winter. - Easily plan weekend road trips to Greece, Serbia, Romania, and Turkey. Your Role & Responsibilities - As a brand ambassador for a leading Swiss telecom provider, you will deliver outstanding service via inbound channels, ensuring customer satisfaction while naturally spotting opportunities to add value. - Handle inbound inquiries from German-speaking customers. - Analyze and resolve administrative and technical topics (product features, billing, etc.). - Update internal databases and customer management systems accurately. - Collaborate with internal teams and escalate complex cases when necessary. Work Schedule & Flexibility - Rotating shifts scheduled between 09:00 and
📌 German Customer Advisor (Barcelona)
🏢 CB Talents
📍 Barcelona