Are you a Swedish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga !

Perks

International and multicultural work environment Career growth opportunities with specialized training Competitive salary and benefits package Fully paid training on company procedures and technology Office in the center of Malaga Responsibilities: Provide 1st-level IT support via phone, email, chat, and self-service portal Assist employees with system operations and troubleshooting Perform root cause analysis and resolve technical issues remotely Monitor and categorize IT tickets in the ITSM system Use internal knowledge databases for efficient issue resolution Collaborate with 2nd-level support teams and external providers Requirements: Fluent in Swedish (C1 level)

both written and spoken Good command of English (B2 level)

Experience in 1st or 2nd level IT support Strong knowledge of

Windows 10, Office 365,



MS Teams Familiarity with ITSM ticketing systems (ServiceNow preferred) Analytical mindset and problem-solving skills High customer service orientation and attention to detail Willingness to learn and develop technical skills What We Offer: Competitive salary based on experience and performance Full paid training on company tools and processes

Career development programs and specialized courses Friendly and dynamic work environment Guidance and support for career growth

Work schedule: Monday to Sunday, 09:00 AM - 06:00 PM (39 hours per week) Office in central Malaga Why Malaga? Warm Mediterranean climate and beautiful beaches Affordable cost of living and great quality of life Thriving expat community and international atmosphere Rich culture, history, and vibrant social life

Interested? Apply today and join our team!

📌 Swedish-Speaking Technical Support Advisor Malaga,Spain (Málaga)
🏢 Cross Border Talents
📍 Málaga