Electronic Device Guarantees | Hybrid Foundever is looking for Danish & English-speaking Customer Support Agents to join an on-site project in Seville, supporting a leading company in electronic device warranties and insurance.

Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.

This role is adecuado for candidates who want to use their language skills daily, work in a multicultural environment, and grow their career with a global organization.

About the role As a Customer Support Agent, you will:
* Manage warranty and insurance coverage for electronic devices
* Handle customer inquiries, incidents, and claims with empathy and accuracy
* Deliver high-quality service in Danish, using English as the working language
* Ensure a professional and positive customer experience at every interaction What we offer
* Temporary contract of 4 months, with real possibilities of continuity
* On-site position in Seville, in a modern and professional office.

Possibility of working at our other hubs in Barcelona,



Madrid or Málaga instead.
* Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the possibility to work up to 50% remotely
* Paid training, delivered online and fully included in the contract
* Full-time schedule: 39 hours per week, 5 working days
- Monday to Friday: 9:00 – 17:00
* Salary: €22,000 gross per year
* International and multicultural work environment Additional benefits
* Real career growth opportunities within Foundever
* Free language classes for employees
* Employee Experience Program with regular team activities
* Discounts on technology, private health insurance, and other services
* Bring a Friend Program with referral bonuses What we are looking for
* Proficiency in Danish
* Advanced English level (minimum B2)
* Customer-focused mindset and strong communication skills
* Previous customer service experience is a plus, but not required
* Ability to adapt to

📌 Danish English Customer Support Agent (Madrid)
🏢 JobFlurry
📍 Madrid