David Kennedy Recruitment is working with a leading
Outsourcing/BPO consultancy who is seeking to onboard a German
speaking Technical Support Advisor to join their teams in
Barcelona. Position: Technical Support Advisor Location: Barcelona,
Spain. On-Site Employment type: Full-time Remuneration: Base salary
+ bonuses. DUTIES AND RESPONSIBILITIES: Provide technical support
and assistance for a project with a leading software development
company Utilize prior experience or skills gained as an IT
Technician to troubleshoot and resolve technical issues effectively
Collaborate with cross-functional teams to ensure seamless project
execution and customer satisfaction Offer guidance and solutions to
clients, ensuring timely and accurate resolution of technical
challenges Contribute to the continuous improvement of processes
and provide valuable insights based on technical expertise.
REQUIREMENTS: Native or fluent in German (C1 level), with strong




proficiency in English (minimum B2) both written and spoken
communication Knowledge of Spanish is a plus Background or
experience in IT technologies/products, particularly in Cloud
solutions or tools related to Office, Outlook, OneDrive, Exchange,
SharePoint, Lync Server, and Microsoft Windows is valuable Ability
to manage a wide range of customer interactions with
professionalism and empathy Strong critical thinking and
problem-solving skills for effective resolution of issues. OFFER:
Full-time (39 hours) contract, Monday to Friday, 09:00 and 18:00
Dynamic and multicultural work environment Strong focus on
work-life balance Comprehensive training on the product, advanced
technologies, and in-demand skills in the market Guidance and tools
to reach career potential

📌 Technical Support Advisor (Cataluña)
🏢 David Kennedy Recruitment
📍 Cataluña