Overview

As Technical Product Manager, you bridge advanced engineering and fraud management outcomes, shaping the platform from traditional rules-based and AI/ML capabilities to detect, investigate, and resolve fraud with minimal human intervention. You will align the technical roadmap with strategy, work closely with engineering and UX, and translate customer needs into scalable, secure cloud-native solutions. This role offers impact across telecom fraud typologies, data-driven decision making, and cross-functional collaboration.

You'll help drive a mission to empower seamless, fraud-free digital journeys.

Responsabilidades

Define and own the technical roadmap for FMS aligning with strategy and market evolution

Prioritize capabilities based on customer value and business impact

Lead 0-to-1 feature development and scale/optimize capabilities

Collaborate with Engineering, platform architects, and UX designers to translate requirements into technical specs

Lead technical discovery sessions, write PRDs with acceptance criteria, and manage trade-offs

Partner with architects to design scalable, secure, cloud-native solutions

Develop deep telecom fraud domain expertise and identify evolving patterns

Conduct customer interviews and advisory sessions to capture pain points

Translate customer needs into AI-powered product solutions to reduce false positives and improve recovery rates

Define and track product metrics; use analytics, A/B testing,



and dashboards to guide iterations

Own revenue and adoption accountability for FMS features

Requisitos principales Deep familiarity with fraud detection architectures: real-time streaming, rule engines, threshold management, case lifecycle, reporting

Understanding of telecom data structures: CDRs, signaling data (SS7, Diameter), and network topology

Knowledge of fraud investigation workflows: evidence collection, case lifecycle management, escalation, regulatory reporting

Awareness of compliance frameworks: GDPR, OFCOM, FCC, GSMA guidelines, local CSP obligations

Familiarity with integration patterns between FMS and adjacent systems: mediation platforms, BSS/OSS, network probes, threat feeds

Minimum 8–12 years industry experience, 4–5 years in product management; telecom/fraud/cybersecurity or data-intensive B2B SaaS preferred

Strong execution track record from concept to launch with data-driven iteration

Excellent communication and ability to influence diverse audiences (C-suite to engineers)

Customer-centric approach with structured research and empathy

Technical credibility to discuss model architectures, APIs, data pipelines, and scalability without coding

Communication & influence

Customer obsession

Execution excellence

Real-time event streaming

Rule engines and threshold management

Case management and reporting

📌 Technical Product Manager - Fraud Management System (Gijón)
🏢 Mbr Partners
📍 Gijón