Country: Spain

IT STARTS HERE
Santander (www.santander.com) is evolving from
a global, high-impact brand
into a
technology-driven organization
, and our people are at the heart of this journey.
Together
, we are driving a
customer-centric transformation
that values bold
thinking, innovation
, and the
courage to challenge
what’s possible.

This is more than a strategic shift.
It’s a chance for driven professionals to grow, learn, and make a real difference
.

Our mission is to contribute to help more
people and businesses prosper
. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Our
Chief Data & Artificial Intelligence Officer (CDAIO)
division is building a world-class AI & Data team to make a difference in the lives of over 170 million people worldwide, through one of the largest banks in the world.

We are undergoing one of the biggest transformations in our history and technology is at the heart of our strategy.



Join our team to play a part in one of the most important technological projects for the financial sector in the world.

Our mission is to contribute to helping more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

THE DIFFERENCE YOU MAKE
As part of our journey to become an AI-First bank,
we are looking for a Conversational AI Program Lead – Global AI Transformation
to drive the transformation of customer & internal chat experiences across Santander’s channels.

In this role, you will lead end-to-end implementation projects of the Integral Conversational AI Products for chat, working closely with local CDAIOs, technology teams, and business units to improve customer experience, optimize operations, and unlock new sources of value.

You will combine deep project management expertise, strategic leadership and technica

📌 Project Product Owner (Boadilla del Monte)
🏢 Santander
📍 Boadilla del Monte