We’re looking for dedicated tech enthusiasts to provide exceptional support for our essential business services. As a vital part of our IT
organization, you’ll tackle challenges, enhance your technical skills, and help keep our operations running smoothly.
Key functions:
Prepare end user hardware.
Provide timely an effective support for local IT hardware
Laptops, meeting rooms, auditoriums, monitors, access control, CCTV.
Support corporate event such as culture days or company standups.
Maintain inventory.
Maintain the current hardware.
Performed updates/upgrades.
Monitor the different services.
Resolve Layer 1 and 2 service requests.
Develop and maintain documentation and procedures.
Administrate and operate different IT tools and systems.




Be the IT responsible on site
What we need from you:
A degree in Computer Science or relevant experience.
2+ years of relevant full-time experience in IT HelpDesk.
Experience supporting Windows and MacOSX environments.
Experience supporting Google Workspace, Zoom and Slack services.
Experience with Jira Service Desk or similar.
Experience with OneLogin or similar.
Good problem-solving and analytical skills with a technical mindset.
Great communication skills and solution-oriented approach.

📌 IT HelpDesk Specialist (Barcelona)
🏢 A16BIT
📍 Barcelona