*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

If you are excited about health and technology, join our
Fitbit Team

As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case by case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

What we expect from you:
- Fluency in
Danish
language for daily communication with customers
- Good command of
English
(B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS use/features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
- Result-oriented with personal performance




- Friendly and outgoing personality
- Looking for a long-term employment

We offer:
- Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Plane Ticket from your location to Sofia
- Taxi transportation directly from the airport to your accommodation
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives

Does it sound like the perfect job for you?
APPLY NOW

About us:
TELUS Digital Bulgaria is the largest employer in the CX (Customer Experi

📌 Fitbit Products Support Specialist with Danish and English (Barcelona)
🏢 TELUS Digital
📍 Barcelona