About Getnet Getnet Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander's global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure.

Getnet

Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander's global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems.

Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements Getnet's general payment capabilities to support client growth through payments.

At Getnet

Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.

The Product Operations

Lead will act as the Portfolio Control Tower for Product Management within Getnet Platforms - Payments Hub. Operating within Getnet Platforms governance standards, the role will own & reinforce Product Lifecycle Management (PLCM3: product, processes and knowledge) as well as its adherence,



optimization of quarterly planning processes, delivery predictability, enable fact-based decision making in prioritization, ensure compliance with tollgates and reporting frameworks. We are in search of a Product Operations Lead to join our team in TBD, with the following qualifications and background: Standardize and reinforce Product Management methodologies and governance processes.

Jira governance). Ensure compliance with internal tollgates (Sign off / Design Authority / Risk Authority). Close process gaps in prioritization, UAT phase methodology, documentation, and system integrations.

Partner closely with Product Domain Leads, CTO, Finance, Risk & Compliance, CISO, Strategy, and Professional Services. Establish and maintain a clear RACI model aligned with Product Management governance standards. Ensure regulatory-driven initiatives are embedded within planning and portfolio tracking.

Own and reinforce the Product Lifecycle Management framework (PLCM3) across Payments Hub. Optimize quarterly planning and initiative sequencing across Core and Local domains. Facilitate capacity allocation analysis (Growth / Run / Regulatory).

Contribute in the governance of Core vs Local development alignment to avoid duplication and inefficiencies.



Ensure set up and compliance with reporting requirements and Product Forums governance as the company matures.

Performance and financial transparency: Provide cost-per-transaction transparency across products and payment rails. Contribute in the monitoring of tech debt, development efficiency, and optimization opportunities.

Data Insights and continuous improvement: Desirable prior experience in Product Operations, Portfolio Management, or Operational role within fintech, payments, or regulated environments. Strong understanding of Product Lifecycle Management and governance frameworks. Proven experience in curating, analysing and surfacing data that support/ facilitate strategic decisions making on performance metrics, feature usage, customer feedback, and operational KPIs amongst others.

Strong analytical, problem-solving, and stakeholder management skills. Ability to influence senior stakeholders across the organization (Product, Engineering, Finance, and Risk). Familiarity with Agile development methodologies, such as Scrum and ceremonies.

Experience in fintech, payments industry and/or complex global organizations. Familiarity with regulatory and compliance frameworks in financial services. Advanced data analytics capabilities (SQL, BI tools, dashboarding). ideal if they are Spanish and English advanced in fluency (if not native).

We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care, and access to Wellhub. We promote flexibility with a hybrid and collaborative model; We aim to boost your growth with access to self-development programs.

📌 Travel Operations Executive - Remote Working (Madrid)
🏢 Getnet Platforms
📍 Madrid