Director/a de Servicio Post‑venta – Olive Oil (Iberia) (Úbeda)

Director/a de Servicio Post‑venta – Olive Oil (Iberia) (Úbeda)

16 sep
|
Gea Group
|
Úbeda

16 sep

Gea Group

Úbeda

Overview
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As Service Director for GEA’s Olive Oil Center of Excellence in Iberia, you will lead the service strategy and operations for olive oil applications. You collaborate with sales, production and cross‑functional teams to drive profitability, service excellence and customer satisfaction. You’ll define P&L; ownership, KPIs and standards while steering a high‑performing Iberia service team. This role offers strategic impact across Iberia in a global center focused on advanced mechanical separation technologies.
Compensaciones / Incentivos
Private health insurance
Employee Assistance Program
Flexible working hours
Hybrid work model (up to two remote days/week)
22 days of vacation per year
Continuous internal training and career development opportunities
Responsabilidades
Lead and coordinate Pure Flow Processing (PFP) service activities for Olive Oil across Iberia
Define and own Service P&L;, KPIs, processes, standards and tools
Collaborate with Head of Sales to support commercial activities and cross‑department orders
Interface with customers,



production and sales for cross‑functional coordination
Develop and manage the Iberia Service Team with a focus on best practices and continuous improvement
Monitor market/competitor trends and promote adoption of advanced service processes and cross‑selling initiatives
Drive customer satisfaction and internal performance through ongoing optimization
Requisitos principales
Bachelor’s degree in Engineering or related field
At least 5 years of leadership experience in service roles
Proven experience managing xqbhyrx a service organization
Deep knowledge of state‑of‑the‑art service processes, methods and tools
Experience developing/executing service strategies that improve profitability
Fluent Spanish (mandatory) and proficient English
Strong leadership and team development
Excellent communication and relationship-building
Analytical and problem-solving capabilities
State-of-the-art service processes, methods and tools
Service strategy development and P&L; management
Cross-functional collaboration and stakeholder management

📌 Director/a de Servicio Post‑venta – Olive Oil (Iberia) (Úbeda)
🏢 Gea Group
📍 Úbeda

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