Overview
Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.
In this role you will safeguard and grow Perk’s DACH customer relationships by solving problems quickly, educating clients on new features, and driving account growth. You will work with cross-functional teams to streamline processes for high-volume inbound inquiries and build trust as the customer advocate and Perk evangelist. You’ll identify patterns, implement efficient workflows, and unlock opportunities within your portfolio. This entry-point role offers hands-on CRM, problem-solving, and process optimization in a dynamic SaaS environment.
Compensaciones / Incentivos
equity in Perk
generous vacation days
private healthcare or gym allowance
Unforgettable Perk events
mental health support tool
growth and personal development opportunities
Responsabilidades
Manage a portfolio of longtail customers with a high volume of inbound messages
Act as the primary client advocate and coordinate with technical teams to resolve issues




Educate clients on new product features and improvements
Identify common problems across accounts and develop efficient processes to handle inbound inquiries
Ensure recurring issues are reduced and understand the customer journey across Perk products
Identify growth opportunities within the portfolio and foster partnerships
Requisitos principales
Native or advanced level of German and fluent English
Interest in the Travel industry and/or SaaS products xqbhyrx
Self-starter who thrives in a fast-paced, high-volume environment
Customer-focused with a passion for problem-solving
Team player with cross-functional collaboration mindset
Willingness to incorporate AI and other technology to streamline work
Basic commercial acumen to identify growth opportunities
Motivation and hunger to learn
customer-focused
problem-solving
team player
proactive
AI awareness and application
SaaS product familiarity

📌 Account Manager Support - German Speaking (Barcelona)
🏢 Perk
📍 Barcelona