About ChargebackHelpChargebackHelp is a fast-growing leader in chargeback prevention and management, delivering innovative, data-driven solutions that help merchants reduce risk, recover revenue, and build resilient businesses. We specialize in supporting merchants in high-risk industries—where effective chargeback management is critical to long-term success. As we continue to scale, we’re looking for passionate team members who are eager to make a tangible impact, drive measurable results, and help shape the future of dispute resolution.Key Responsibilities- Building a sales pipeline through own networking and prospecting efforts, generating meaningful leads for Sales Directors, accountable to annual revenue generation targets and KPIs- Managing and qualifying inbound internal and external, marketing generated leads- Researching key trade show and conference attending companies, identifying key prospects and setting up meetings for Sales Directors with relevant decision makers- Drive appropriate discovery conversation, obtain necessary information to qualify a lead, showcase value and tee up the conversation for the Sales Director to drive forward- Representing the company by traveling to industry related networking conferences; presenting and showcasing ChargebackHelp solutions in a face-to-face environment, manning booths, participating in networking events and dinners- Gaining an excellent knowledge of ChargebackHelp products and solutions; presenting solution to prospects and clients and hosting demos- Lead filing and opportunity reporting in sales CRM (Netsuite),



appropriate marketing campaign allocation and follow ups- Ensuring sales CRM is kept up to date with all leads, opportunities, their progress and competitive intel information to allow forecasting and reporting to function smoothly- Working closely with Sales Directors across all regions to support in the prospect to client journey- Successful candidate will be reporting to the CRO- This is a Full-time role, candidates have to be open to travel possibly 8-12 times per year or when requiredSkills Required- At least 1 years experience related to card-not-present transaction processing and online payment industries; understanding merchants, ISO’s, PSP’s, Acquirers, Payment Gateways, Fraud prevention platforms and their functions within the payment ecosystem- At least 2 years of experience in Sales / BDM- High level knowledge and understanding of chargeback and dispute workflows related to credit and debit card transactions online- Proven lead-gen track record with ability to showcase value through a data driven business analysis- Presenting well rounded direct to customer written and spoken communication related to prospecting and sales activities- Driven, competitive and motivated to reach and exceed targets and KPIs- Collaborative and team player- Highly organized, able to follow processes, maintain CRM and allow for appropriate reporting for the company- Experience working with CRMs, legal contract related processes, pricing approval processes- Data oriented with experience working with large volumes of data in Excel related to customer optimization related tasks- Flexibility related to work hours due to working across multiple time zones#J-18808-Ljbffr

📌 Market Development Representative (Barcelona)
🏢 Global Payments
📍 Barcelona