Act as the central point of contact between internal departments and clients Build trusting client relationships and maintain them through active relationship management Identify the individual needs of clients and their employees Develop tailored solutions and ensure a high level of client satisfaction Support new and existing clients throughout all stages of the engagement process Ensure high standards of quality and service Proactively inform clients about new benefits and further developments Actively contribute to shaping the benefits portfolio, including innovative bonus models Provide strategic advice to clients and develop tailored benefits programmes Identify opportunities to improve existing systems and support sustainable employee retention Requirements
Completed commercial training or an equivalent qualification Several years of professional experience, ideally in key account management, project management, or Customer Success Management Strong knowledge of HR and tax-related matters Experience in Compensation & Benefits is an advantage Strong service orientation, empathy, excellent communication skills, and assertiveness Independent, structured,
and solution-oriented approach to work Strong planning and organisational skills Confident handling of commercial and business-related matters Fluent German and English, suitable for professional negotiations Solid project management skills Affinity for technical topics Core Competencies
Demonstrates expertise in client relationship management, strategic advice, and tailored benefits program development, with a strong focus on service orientation and effective communication in both German and English. Highest-signal resume keywords
Key Account Management Project Management Compensation & Benefits Fluent German Fluent English Hard Skills
Commercial Training HR Knowledge Tax-Related Matters Project Management Skills Benefits Program Development Soft Skills
Service Orientation Empathy Excellent Communication Skills Assertiveness Organizational Skills Industry Keywords