Overview
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As an Agentic Customer Success Manager at Qlik, you help drive retention and product adoption across a large customer portfolio. You’ll deploy automated, data-driven engagement programs to keep customers healthy and growing at scale. This role sits at the intersection of data, AI, and customer experience, enabling you to shape a scalable success model and improve outcomes for diverse customers. You’ll work in a fast-paced, technology-led environment with clear progression paths.
Compensaciones / Beneficios
Career progression paths
Culture of innovation and collaboration
Adaptable, international work environment
Corporate Responsibility programs
Change-the-world day
Personal development day
Responsabilidades
Manage a large portfolio of customers, driving retention, renewals, and expansion through scalable, automated engagement programs




Analyze customer data and health signals to identify trends and at-risk accounts; design targeted interventions to boost engagement and reduce churn
Build and deliver scalable digital programs (onboarding journeys, educational content, webinars, automated touchpoints)
Help customers increase adoption and value from Qlik’s cloud and client-managed products
Measure program effectiveness and refine engagement strategy to improve outcomes at scale
Requisitos principales
3-5 years of relevant experience in Customer Success, Account Management, or similar role
Working knowledge of SaaS products and comfort navigating data xqbhyrx and analytics platforms
Strong analytical and problem-solving skills; ability to work independently in a fast-paced environment and build relationships across a large portfolio
Experience with Qlik products or comparable BI/analytics platforms is advantageous
Fluency in English; additional languages advantageous
Analytical mindset
Problem-solving
Independent working style
SaaS product experience
Data analytics understanding
BI/analytics platform familiarity (Qlik or similar)

📌 Agentic Customer Success Manager (German Speaker) - DACH (Barcelona)
🏢 Qliktech
📍 Barcelona