Overview
Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.
In this role you are the main contact for customers, sales teams, and distributors from inquiry to delivery. You will coordinate quotations, orders, logistics, and export activities to ensure a smooth customer experience. You work closely with cross-functional teams to manage documentation, data, and payments while upholding company policies. You’ll handle international orders across North Africa, APAC, LATAM, and other markets, contributing to reliable and efficient order execution. This is a dynamic, global role that shapes customer satisfaction and operational excellence.
Responsabilidades
Communicate daily with customers, sales teams, and agents about inquiries, orders, projects, claims, and product documentation
Prepare quotations, proforma invoices, and customer documentation
Coordinate sample requests and technical information with internal departments
Maintain customer, pricing, contract, and product data in SAP
Process customer orders, issue order confirmations, and monitor deliveries
Coordinate transport and export logistics (road, sea, air)




Prepare export and customs documentation and liaise with freight forwarders, customs, banks, and regulators
Support payment processes, letters of credit, and credit control activities
Resolve customer complaints and claims with timely follow-up
Collaborate with Sales, Production, Quality, Logistics, Compliance, and Finance
Ensure compliance with company policies, SOX controls, and internal procedures
Support international customers across North Africa, APAC, LATAM, and other integral markets
Requisitos principales
1–2 years of experience in Customer xqbhyrx Service, Order Management, or similar roles
Fluency in English and French
Experience with SAP and Salesforce is highly preferred
Knowledge of logistics, transportation, and export documentation is preferred
Experience in International Business is preferred
Strong communication, organizational, and problem-solving skills
Customer-focused and comfortable in a fast-paced international environment
Strong communication
Organizational skills
Problem-solving
SAP
Salesforce
Export documentation and logistics knowledge

📌 Customer Service International Sales (Valencia)
🏢 Adm
📍 Valencia