Overview
La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
Join Schwarz Groups Software Engineering team as a ServiceNow Developer focused on Retail Service Management. You will contribute to the Retail Service Management, Retail Portal, and Field Service Management modules, collaborating with product managers and engineers to define scope and deliverables. You will implement and maintain IT solutions on our internal ServiceNow suite, and create documentation while keeping up with new releases and best practices. This role blends agility and security to support Europe-wide digital transformation.
Responsabilidades
Engineer and deliver IT solutions within the internal ServiceNow suite, focusing on Retail Service Management and Field Service Management modules
Collaborate with product managers and engineers to clarify scope and deliverables




Create and maintain technical documentation for configurations and integrations
Stay updated on ServiceNow releases and apply best practices
Work on the Retail Portal and Mobile App for Retail components (CSM/RSM/FSM context)
Ensure high-quality, scalable implementations across integral stakeholders
Requisitos principales
Experience with ServiceNow as a Developer in the Customer Service Management (CSM) module
Professional xqbhyrx IT project experience
English fluent; German a plus
Very good communication skills
Willingness to learn and develop on the job
Certification as ServiceNow CSM Implementation Specialist is nice-to-have
communication skills
team collaboration
fast learner
ServiceNow CSM development
experience with IT project delivery
familiarity with module integrations and documentation

📌 ServiceNow Developer (CSM / RSM / FSM) (m/f/d)
🏢 Schwarz Gruppe
📍 Barcelona