Overview
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In this role you will drive performance excellence through analysis, forecasting, and action planning. You will build and monitor sales strategy, oversee performance improvement and appraisal processes, and guide team development and career paths. You’ll manage operating profit, forecast financials, and lead initiatives to boost client satisfaction and employee engagement. Working with stakeholders, you shape cross-functional outcomes in a fast-paced hybrid Barcelona environment.
Compensaciones / Ventajas
Full-time position
Competitive Salary
Hybrid working model in Barcelona
Referral Program: up to 2,000
Permanent Contract
Relocation package: flight ticket, taxi from airport, accommodation in Barcelona studio place in Spain to your new place
Responsabilidades
Analyze performance and forecast figures for stakeholders and translate insights into action plans
Develop and monitor sales strategy and evaluate its effectiveness




Lead performance improvement plans and performance reviews
Oversee team development, career path clarity, and coaching (1x1 and beyond)
Ensure efficient operations and accurate financial forecasting (operating profit)
Drive employee satisfaction, motivation, and engagement initiatives
Engage with stakeholders to enhance client satisfaction
Manage multiple projects in a complex environment
Requisitos principales
Minimum 2 years of experience as Team Manager
Excellent level of English
Strong presentation, xqbhyrx analytical and problem-solving skills
Demonstrated people motivation and development skills
Ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
Strong written and verbal communication skills, proficient in business writing
Ability to work with multiple projects simultaneously in a complex environment
Collaboration
Emotional Intelligence
Open Mindedness
Process Excellence
AI Proficiency
Data Literacy

📌 Head of Business (Barcelona)
🏢 Teleperformance
📍 Barcelona