Overview
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In this role you will ensure compliance with quality and food safety standards across Schreiber plants in Europe and support supplier audits. You will manage customer complaints, track trends, and contribute to general standardization of Food Safety and Quality processes. You will work with cross-functional teams to drive improvements in reports, dashboards, and programs that safeguard product safety and quality. This position offers scope to influence Europe-wide quality practices and requires travel up to 50%.
Responsabilidades
Conduct internal and supplier audits across Europe
Monitor, follow up audit findings and implement corrective actions
Manage complaints: notify plants, communicate with consumers, and track sample recovery
Review and verify data for daily, weekly, and monthly reports
Analyze trends to monitor quality objectives and report on them
Communicate with consumers to understand complaints and share issue analyses
Monthly review and categorization of complaints from all European plants
Develop and improve reports and dashboards according to needs
Participate in Food Safety and Quality programs: objectives, complaints follow-up, awareness campaigns, monthly meetings
Requisitos principales
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Bachelor’s degree in food science, dairy science or related scientific field
3-5 years of experience in food industry
Foundational knowledge of food safety and quality systems, laboratory practices, and quality improvement concepts
Advanced level in English and Spanish
Good communication skills
Advanced IS Skills
Availability to travel up to 50%
Good communication skills
Advanced IS Skills