We are seeking an experienced
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ServiceNow ITOM Technical Consultant
to support our client on an initial 3-month remote engagement. In this role, you will work closely with platform owners, technical teams and key stakeholders to design, configure and deliver scalable IT Operations Management solutions within the ServiceNow environment.
Responsibilities
Implement, configure and customize the ServiceNow ITOM suite
Ensure seamless integration between ITOM and other modules such as ITSM, ITAM and CMDB
Build and optimize Discovery patterns, probes and sensors
Maintain high-quality CMDB data through proper modelling, reconciliation and governance
Diagnose and resolve complex technical issues
Convert functional requirements into efficient technical configurations




Prepare clear documentation and knowledge transfer materials
Required Skills & Experience
At least 3 years of hands‑on ServiceNow ITOM implementation experience. xqbhyrx
Strong hands‑on expertise in Discovery, Service Mapping and Event Management
Proven experience with CMDB data modeling, reconciliation and maintenance.
Experience working in cloud or hybrid infrastructure environments (AWS, Azure, VMware)
Ability to communicate effectively with both technical and non-technical stakeholders
Fluent Spanish and English
Nice to Have
ServiceNow Certified Implementation Specialist – ITOM
ServiceNow Certified System Administrator
Location:
Remote
Contract Duration:
3 Months
(with potential extension)
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