Overview
Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta posibilidad? Descúbralo a continuación.
In this role, you will design and execute adoption metrics for QualityDocs, shaping how value is measured and communicated to customers. You’ll work cross-functionally to uncover adoption barriers, influence product evolution, and drive long-term customer loyalty. The position blends data analysis, strategic storytelling, and value modeling to help life sciences customers modernize their document management processes. This is a mission-driven role at a fast-growing SaaS company focused on customer and employee success.
Compensaciones / Beneficios
Work Anywhere (remote or in-office)
travel up to 20% for customer meetings
focus on customer and employee success
opportunity to influence product maturity
global collaboration
growth potential
Responsabilidades
Define KPIs and utilization metrics to quantify high-value adoption for QualityDocs
Lead strategic webinars and workshops to drive continuous improvement and inform product evolution




Develop prospective case studies and value models showing ROI of key feature adoption
Create high-impact collateral to promote process optimization and modern practices
Translate technical capabilities into Day-in-the-Life transformations for executive impact
Identify leading indicators to flag at-risk customers by industry segment
Collaborate with post-implementation and consultant teams to secure improvement services work
Requisitos principales
2+ years in customer-facing roles (consulting, solution consulting, etc.)
5+ years of experience with document management systems xqbhyrx supporting Quality and GxP
Proficiency in document management, product development lifecycle, and solving adoption challenges
Ability to perform data analysis and build KPI dashboards
Strong ability to communicate with Quality and IT personnel across organizations
Willingness to travel up to 20% for customer meetings and presentations
cross-functional collaboration
strategic storytelling
clear, executive-level communication
document management systems
product development lifecycle
data analysis

📌 Director - QualityDocs Strategy (Barcelona)
🏢 Veeva Systems
📍 Barcelona