Overview
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
As Product Manager for Conversational Banking at N26, you own a high-value capability end-to-end, from discovery to measurable resolution outcomes. You will bridge applied AI, banking operations, and regulation to ship autonomous, actuator-like journeys that reduce human intervention. You join a small senior team with leadership access from day one, shaping how millions of clients receive proactive, voice- or channel-based support. This role offers autonomy to advance infrastructure you help build and scale a regulated, customer-centric platform. You’ll contribute to a system that moves from answering to acting while staying compliant and auditable.
Compensaciones / Ventajas
personal development budget
work from home budget
fitness & wellness discounts
public transportation subsidies
premium N26 bank account
additional day of annual leave per year of service
Responsabilidades
Own a defined capability area within the programme, including roadmap, delivery, and outcomes.
Lead discovery by analyzing real client drivers and operational data to form evidence-based problem statements.




Ship agentic capabilities, collaborating with engineering and AI teams to move journeys toward autonomous resolution with guardrails.
Instrument and defend metrics for resolution quality and efficiency, including counter metrics.
Collaborate with operations, service partners, and other product teams to ensure alignment with real workflows.
Design capabilities with compliance, auditability, and client protection in mind from the start.
Requisitos principales
Three or more years in product management with end-to-end ownership of at least one product or major capability.
Experience with AI-powered, conversational, or automation products, or hands-on understanding of production behavior of LLM-based systems.
Strong analytical fluency: define metrics, work with data, separate signal from vanity. xqbhyrx
Bias towards evidence, comfortable operating in ambiguity within a fast-moving programme.
data-driven decision making
collaboration across cross-functional teams
comfortable with ambiguity
AI-powered / conversational products
automation and LLM-based systems in production
metrics design and data-driven analysis

📌 Lead Product Manager - Conversational Banking (Barcelona)
🏢 N26
📍 Barcelona