Overview In this role, you will be the reliable service provider for enterprise tool requests within R&D;, enabling scientists and engineers to focus on developing patient-focused products. You will join a global, cross-functional support team to simplify and harmonize internal systems, processes, and tools. You'll blend hands-on tool expertise with compliance knowledge to improve response times and data integrity. You will work closely with internal customers, anticipate their needs, and drive automation and digital improvements that boost productivity. This is a chance to influence how R&D; collaborates across geographies while contributing to Roche's mission to improve healthcare access.
Responsabilidades Fulfill R&D; tool requests using expertise in business systems and compliance standards
Provide timely, expert support for operational issues and system problems
Act as SME for one or more complex R&D; business applications
Develop deep knowledge of key processes (records management, lab data, change requests)




Maximize scientist productivity by streamlining operations across business data and org structure
Anticipate customer needs by building organizational know-how of R&D; roles and priorities
Maintain a strong, collaborative service mindset within a general team
Drive process improvement through identifying manual steps and digitization opportunities
Automate administrative tasks using automation and AI tools
Ensure data integrity and compliance for audits and data retrieval
Requisitos principales Bachelor's degree in a technical, scientific, or business discipline
2+ years of professional experience in operations, technical support, or system administration
Excellent written and verbal English; German is a plus
Ability to quickly learn new software, systems, and processes
Experience with enterprise business applications is desirable (e.g., EDM, LMS, or project management tools)
Education and experience in data structures, databases, automation, scripting, or AI is

📌 Business Operations Specialist (Barcelona)
🏢 Roche
📍 Barcelona