Overview In this role you enable customers to adopt Twilio's communications platform, guiding complex technical decisions and crafting winning proposals. You'll work with account teams to showcase product fit, build trusted relationships, and design scalable architectures. The position blends hands-on demonstrations with strategic discovery to solve business challenges. You'll engage stakeholders from developers to executives, with a clear impact on customer success and revenue growth. This is a remote-first role with a strong emphasis on cross-functional collaboration and DACH market leadership.
Compensaciones / Incentivos Competitive pay
Generous time off
Parental and wellness leave
Healthcare
Retirement savings program
Responsabilidades Partner with Account Executives to execute pre-sales activities: qualification, demonstrations, PoC, RFPs, design docs, and enablement sessions
Lead technical and product sales; recommend best-practice solutions and guide customers on using Twilio APIs
Establish trusted advisor relationships by discovery to design, demonstrate,



and present innovative solutions
Build and present highly engaging, interactive product demonstrations for Twilio Communications Products and manage stakeholder relationships
Be hands-on, high-energy, and a creative problem solver; lead others to success
Identify and solve customer and organizational problems and drive initiatives forward
Contribute to the Presales Engineering community through knowledge sharing, demo materials, and reusable presentations
Mentor less-experienced Presales Engineers
Requisitos principales 8+ years pre-sales experience selling complex technical products or 10+ years of professional experience with customer-facing technical delivery/consulting
Excellent communicator and presenter capable of building audience confidence
Engaging storyteller who can simplify complex topics for diverse audiences
Ability to understand a customer's communications needs and translate into technical s

📌 Principal Presales Engineer (Santiago de Compostela)
🏢 Twilio
📍 Santiago de Compostela