Overview
In this role you drive top-line revenue by acquiring new customers and expanding within existing accounts in Spain & Portugal. You will align Zendesk solutions with client goals, lead multi-month, value-driven sales cycles, and foster executive sponsorship to secure strategic partnerships. You'll leverage data and cross-functional collaboration to optimize retention and expansion, contributing to Zendesk's mission of humane, human-centered customer service.
Compensaciones / Ventajas hybrid work model
remote work flexibility
global offices
inclusive culture
equal opportunity employer
Responsabilidades
Acquire new customers and penetrate top accounts in Spain & Portugal to grow revenue
Cross-sell additional Zendesk products to existing clients to maximize account value
Nurture key relationships for satisfaction, retention, and long-term partnerships
Use data, intents, and adoption history to improve prospecting and retention strategies
Create quarterly territory plans to increase market share
Demonstrate Zendesk product fit with client objectives to drive expansion




Lead complex, value-centric sales cycles with proofs of concept
Maintain a robust pipeline and accurate forecast to exceed targets
Build C-level sponsorship and engage decision-makers
Collaborate with internal teams to optimize sales strategies and execution
Close complex deals with a consultative approach and compelling business cases
Stay current on Zendesk solutions, competition, and industry trends
Requisitos principales BA/BS degree or equivalent experience
4+ years in cloud/software B2B or AI sales or solution engineering with a proven target track record
Consistent history of meeting/exceeding quotas
Experience navigating multi-month, value-focused sales cycles with proofs of concept
History of selling to C-level executives
Strong presentation, negotiation, and closing skills
Experience creating and leveraging territory and account plans
Entrepreneurial spirit, collaborative mindset, growt

📌 Commercial Account Executive (San Sebastián)
🏢 Zendesk
📍 San Sebastián