We are a company specialising in tourist and corporate apartments, with a presence in Madrid, Barcelona, Málaga, Milan, Rome, Venice and Turin.
We are looking for a Head of Operations to maximise the profitability of our buildings and operations through cost control, P&L; analysis, supplier negotiations, and the identification and implementation of operational efficiency initiatives.
Financial control of operations
Monthly monitoring of the P&L; for each building.
Analysis of deviations from budget.
Control of cleaning, laundry, maintenance, utilities, amenities, energy and other operational costs.
Identification of cost-saving opportunities and margin improvement initiatives, measuring costs per stay, apartment or check-in.




Definition and monitoring of operational and financial KPIs using dashboards.
Procurement and supplier management
Profitability analysis
Profitability analysis by building, city and business unit.
Financial evaluation of operational projects.
Leadership of continuous improvement projects.
Degree or studies in Tourism, Business Administration or a related field.
Advanced level of English; other languages, especially Italian, will be highly valued.
Knowledge of hotel management or booking software.
Basic knowledge of computer tools and office software.
One additional week of holiday.

📌 Operations Officer (Madrid)
🏢 BE MATE APARTMENTS
📍 Madrid