About the CompanyVolpak is a leading organization headquartered in Santa Perpétua de Mogoda, Spain. As a key player in pouch-type packaging for over 40 years, we specialize in designing horizontal form-fill-seal, vertical multi-lane, and cartoning machines. Our business portfolio encompasses a wide range of innovative solutions in consumer goods products, such as sauces & condiments, dairy, and confectionery, while extending its capabilities to meet the needs of other sectors like pet food, home care and chemicals. For more detailed information about Volpak and its comprehensive business landscape, please visit Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 21 different companies and employs over 8,000 people as of 2026.About the RoleAs part of our Spare Parts Operations team, you will play a key role in supporting the order management and customer service processes for our customers worldwide.



Working closely with experienced colleagues across Operations, Purchasing, Planning and Technical Office, you will contribute to ensuring a smooth and efficient order fulfillment process while delivering an excellent customer experience.This role offers the opportunity to work in a dynamic and international environment, gaining exposure to different aspects of order processing, customer communication and operational coordination. As an Order & Customer Specialist, you will:• Support the management of customer quotations, orders and shipments, ensuring accurate and timely processing;• Collaborate with internal departments including Purchasing, Planning, Technical Office, Warehouse and Finance to support daily operations;• What You Need to Be Successful• Previous experience in administrative, customer service, order management or back-office roles;• Good knowledge of Microsoft Office applications, particularly Outlook, Word and Excel;• Go

📌 English Customer Service Representative + SAP (Barcelona)
🏢 Volpak
📍 Barcelona