Ciklum is looking for a Senior Agentic Business Analyst to join our team in Spain.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
As a Senior Agentic Business Analyst, you'll become a part of a cross-functional development team engineering experiences of tomorrow. You will work in the project for a leading general payments platform that connects businesses and consumers across 260 payment types in over 40 countries. Assess candidate processes against structured criteria to qualify and categorise them for Robotic Process Automation (RPA), Intelligent Document Processing (IDP), or Agentic AI (Azure specific)
Calculate ROI & Prioritise: Develop business cases and cost-benefit analyses to build a high-value automation roadmap
Author comprehensive Process Definition Documents (PDDs)that translate business requirements into clear specifications for developers
Lead Testing & Implementation: Collaborate with automation developers during build cycles, define test scenarios, and lead User Acceptance Testing (UAT) with operational teams
Serve as the liaison between technical teams and operations, guiding change management efforts and training human agents to interact with new automated systems
Experience in Automation Delivery: 3--5 years of experience as a Business Analyst, Solution Architect, or Process Consultant specifically focused on RPA (e.g., OCR, IDP, LLMs, Azure)
Analytical & ROI Modelling Skills: Strong data-gathering and analytical skills to quantify process volumes, exception rates, potential time savings, and financial return on investment
Agile/SDLC Experience: Solid understanding of Agile frameworks, managing automation backlogs, writing user stories, and defining accept