Are you a AIOPS Technician in Madrid seeking a new interesting challenge?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
- Operate and evolve an enterprise event management ecosystem based on Splunk ITSI.
- Own the episode lifecycle, including correlation, aggregation, prioritisation and remediation activities.
- Onboard new monitoring sources from ingestion through production deployment.
- Manage integrations across monitoring, ITSM and on-call platforms.
- Design and deliver automated remediation capabilities and recovery actions.
- Build and maintain AI-assisted operational agents and knowledge retrieval capabilities.
- Evaluate, pilot and support migrations to new AIOps platforms and tooling.
- Perform incident investigations, root cause analysis and operational documentation management.
- Splunk ITSI
- ServiceNow
- PagerDuty
- Python
- LangGraph
- FastAPI

Years' experience: 3 to 10 years





Required qualification: FP or university degree
- Hands-on experience with enterprise event management or AIOps platforms.
- Strong integration engineering skills using REST APIs and webhooks.
- Experience with CI/CD delivery practices.
- ITIL incident, problem and change awareness.

Workplace: Hybrid - Madrid

Work Schedule: 8x5 + oncall, 9:00AM - 18:00PM

Permanent contract - We offer indefinite contracts from the first day.

Pay and benefits - Competitive salary and a adaptable compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).

Work from home - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace.

Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annu

📌 AIOPS Technician (Madrid)
🏢 Tata Consultancy Services
📍 Madrid