Acierta is a global design and production house with offices in Spain, UK, France, Qatar, and the US, delivering world-class creative, production, and installation solutions across Retail and Hospitality. Since 2005, we have combined creativity, technical expertise, and operational excellence to execute projects ranging from large-scale rollouts to bespoke brand activations worldwide.

Role overview

Work arrangement: Hybrid – based in our Madrid office, with travel to Valencia twice a week.

The Account Manager plays a pivotal role in Acierta’s client services team, driving business performance across all projects and client relationships. This is a high-responsibility, goals-driven position that requires strategic thinking, client leadership, strong financial acumen, and excellent time and project management. The idóneo candidate is business-minded, thrives in a fast-paced environment, and brings deep experience in retail production.

Key Responsibilities
- Serve as the primary point of contact and strategic partner to clients, fostering trust and long-term relationships




- Translate client briefs into actionable proposals, then manage end-to-end project delivery
- Proactively identify opportunities to grow client accounts and expand project scopes
- Lead client communication across all phases, ensuring transparency, accuracy, and satisfaction
- Manage reverse briefs and project debriefs, ensuring clear alignment and continuous improvement
- Build and maintain strong relationships with client-side teams and external agencies

Project & Creative Oversight
- Act as the internal voice of the client, aligning project outputs with their business and brand objectives
- Lead cross-functional internal and external teams (creative, production, logistics) to ensure cohesive and timely project execution
- Oversee development of timelines, workback schedules, and deliverables in collaboration with internal teams
- Manage project meetings, calls, and documentation with clear own

📌 Account Manager (Madrid)
🏢 Acierta
📍 Madrid