Don't need experience Key Responsibilities: Handle
customer inquiries via phone, email, and chat in Norwegian and
English. Assist customers with booking-related questions, technical
support, and general inquiries. Provide effective solutions by
troubleshooting and understanding customer needs. Maintain accurate
records of customer interactions using CRM systems. Collaborate
with other departments to ensure efficient issue resolution. Stay
informed about company products, services, and policies to provide
up-to-date information. Requirements: Fluent Norwegian speaker with
advanced English proficiency. Excellent communication and
interpersonal skills, both written and spoken. Strong PC skills,
including Office 365, CRM databases, and other internal platforms.
Problem-solving and solution-driven mentality. A positive and
motivated attitude to handle challenging customer situations.
Goal-oriented work approach. Ability to adapt to changing
priorities and business processes. Affinity with accommodation
platforms is a plus. Previous experience in customer service or




contact center environments is valued. Availability to work from
the office and from home (within 100km from the office). Contract
Details: 39 hours per week full-time contract (Monday to Sunday),
with fixed working hours and 2 days off per week. Rotating shifts:
09:00-20:00. Initial temporary contract with the potential for a
permanent position based on business needs. 27 working days of
holiday per year. Benefits: "Feel Good" program including Spanish
lessons, quizzes with prizes, and free group activities such as
running, beach volleyball, and roller skating. Free private health
insurance upon obtaining a permanent contract. Versátil
remuneration options for nursery school and transport after the
probation period. Multicultural and international working
environment. Modern office spaces, well connected by public
transport and close to Glories shopping mall (Westfield). Free
coffee daily and free fruit once

📌 Norwegian Speaking Entry Level Customer ServiceRepresentative (Barcelona)
🏢 Cross Border Talents
📍 Barcelona