At Netenders, a general leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. Your mission: turn CRM into a measurable growth driver, powered by AI.
Your day-to-day:
• Run and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programs
• Build AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivation
• Oversee phone channels : call tracking, missed-call recovery, lead attribution
• Turn customer data into personalization, reporting, and revenue
• Own your numbers: conversion, repeat purchase, AOV, CLV, response times
Your profile:
• Strong hands-on experience with Klaviyo (or equivalent) and Salesforce
• Practical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar)
• E-commerce background,



ideally with telephony/call tracking exposure (e.g. Aircall)
• Analytical, hands-on, comfortable owning strategy from design to results
• Fluent English; other European languages a plus
What success looks like:
Faster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all measurable, all yours to own.
What we offer:
Competitive salary + performance-based bonus, depending on experience.
Hybrid setup, with 16 home office days per quarter
23 vacation days
️ Meal vouchers · Health insurance · ️ Gym access
Friday brunch · Quarterly team buildings
Nice office in central Barcelona · Pet-friendly office
Interested? Apply or reach out directly.

📌 CRM & Omnichannel Manager - E-commerce, Revenue & AI (España)
🏢 Netenders Holding
📍 España