About the company Viking Assistance is a leading
provider of roadside assistance services in Norway, Sweden,
Denmark, and Finland. We also support drivers across Europe through
our international partner network. We ensure efficient, safe, and
reliable support for vehicles and passengers, no matter where a
breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish
and English languages. Role overview As a customer service
consultant, your tasks will involve receiving and responding to
phone inquiries from our customers who need roadside assistance.
The customers may find themselves in vulnerable situations and our
job is to help and assist them in these situations. It is important
to us that they receive the right assistance. You will often be the
first person a customer talks to when something has happened on the
road. We are looking for employees who work well independently and
are passionate about delivering excellent service to our customers.
As a customer service consultant, you will work as part of a larger
team that helps and supports each other when needed.



To accomplish
this task, you will work in various systems to solve the challenges
as effectively as possible. Additionally, you will assist our
partners in the insurance and automotive industry with various
questions related to roadside assistance. Required qualifications:
Experience in customer service Fluent in Danish , both spoken and
written Proficient in English , both spoken and written Good skills
in data/technology/systems A clean criminal record is a
prerequisite You will fit right in at Viking if you: value good
work ethics have strong teamwork skills are comfortable working
both individually and in a team have strong communication skills
feel at ease using digital tools and phone as work tools are
comfortable using multiple systems simultaneously are detail
oriented and enjoy complex tasks are solution-oriented both with
customers and colleagues are curious and eager to acquire new
knowl

📌 Danish speaking Customer service consultants (Comunidad Valenciana)
🏢 VIKING
📍 Comunidad Valenciana