? Senior Project Manager – ServiceNow

We are looking for an experienced Senior Project Manager with strong experience in ServiceNow implementation projects to join an international project in Madrid.

You will be responsible for the end-to-end delivery of ServiceNow projects, coordinating multidisciplinary teams and acting as the main point of contact for the client.

? Location: Madrid, Spain

? Work model: Hybrid – 3 days onsite per week

? Duration: 6 months, with possible extension

? Working hours: 09:00–18:00

? Contract: B2B / Independent Contractor

? Languages: Spanish & English – English C1

? Requirements

- 5+ years of experience managing IT implementation projects
- At least 2 years of experience in client-facing consulting or professional services
- Proven experience delivering ServiceNow implementation projects
- Experience managing the full project lifecycle, from initiation and planning through execution, go-live and transition to support
- Strong experience with project planning, scope, budget, risks, dependencies and reporting
- Experience managing multidisciplinary and distributed teams
- Strong knowledge of Agile/Scrum,



Waterfall and Hybrid methodologies
- Working knowledge of the ServiceNow platform and implementation lifecycle
- Experience with both Fixed Price and Time & Materials projects
- Strong stakeholder and client management skills
- Experience coordinating UAT, go-live readiness and hypercare
- Excellent communication and presentation skills
- Fluent in Spanish and English

⭐ Nice to have

- PMP, PRINCE2 or equivalent
- PSM, CSM, SAFe or equivalent
- ITIL 4 Foundation
- Familiarity with ServiceNow NowCreate
- Experience with Jira, Azure DevOps, MS Project, Smartsheet or Confluence
- Understanding of integration and data migration workstreams

ServiceNow certification is not mandatory, although willingness to obtain the ServiceNow Certified System Administrator certification is considered a plus.

If you're a Senior Project Manager with proven ServiceNow delivery experience and you're available to work in a hybrid model in Madrid, we'd be happy to hear from you!

? Interested? Send your CV to [email protected] or apply directly.

📌 B | Senior Project Manager | ServiceNow (Madrid)
🏢 Optiwisers
📍 Madrid