Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reporting

Troubleshoot SAP Business One issues by identifying root causes and understanding system configuration

Work with business users to understand processes, resolve issues, and recommend improvements

Manage and prioritize business system support requests based on business impact

Support BPA integrations, monitor failures, reprocess transactions, and elevate structural issues

Assist with EDI-related issues and coordinate with internal and external stakeholders

Support ERP upgrades, system implementations, testing, and continuous improvement initiatives

Assist with requirements gathering, documentation, and User Acceptance Testing (UAT)

Support Google Workspace administration, user provisioning, and access management

Troubleshoot macOS hardware and software issues and prepare devices for new hires

Support endpoint management through MDM platforms and maintain IT asset inventory

Report to the Director of Strategic Business Ops

Requirements

Must be based within a 1 hr drive to Barcelona

Hands-on experience supporting SAP Business One (required)

Strong understanding of SAP Business One functionality and system configuration

Strong analytical, troubleshooting, and root cause analysis skills

Experience supporting ERP systems and business processes

Exposure to BPA, EDI, or other business system integrations

Experience with Google Workspace and macOS environments (nice to have)

Advanced Excel/Google Sheets skills

SQL knowledge is a plus

Experience with ticketing systems such as Halo, Jira,



or ServiceNow is preferred but not essential

Strong communication and problem-solving skills

3–6+ years of experience supporting ERP or business systems

Proven experience with SAP Business One

Bachelor's degree in Information Systems, IT, Computer Science, or a related field preferred

Fluency in English (written and spoken); Spanish is a plus

Must live within close proximity to NSI's Barcelona office

Availability to work 11:00 AM–8:00 PM, Monday to Friday

Occasional flexibility to support critical business systems outside normal hours

Core Competencies

Demonstrates expertise in supporting SAP Business One, including troubleshooting, system configuration, and user support. Proficient in managing ERP systems, business process improvements, and user acceptance testing while ensuring effective communication and problem-solving.

Highest-signal resume keywords

SAP Business One Support

ERP System Experience

Analytical Troubleshooting Skills

Google Workspace Administration

User Acceptance Testing (UAT)

Hard Skills

SAP Business One

ERP Systems

BPA Integrations

EDI Support

Advanced Excel

Google Sheets

SQL

Ticketing Systems

Root Cause Analysis

System Configuration

Soft Skills

Strong Communication

Problem-Solving

Certifications & Qualifications

Bachelor's Degree in Information Systems

Bachelor's Degree in IT

Bachelor's Degree in Computer Science

Industry Keywords

Business Process Improvement

User Provisioning

IT Asset Inventory

Endpoint Management

Continuous Improvement Initiatives

Tools & Technologies

Google Workspace

MacOS

MDM Platforms

Halo

Jira

ServiceNow

📌 Business Systems Analyst, SAPSupport (Barcelona)
🏢 Jobtailor
📍 Barcelona