Overview In this role you drive revenue growth by acquiring new customers and expanding Zendesk's footprint in Spain and Portugal from Madrid base. You'll combine prospecting with strategic account planning to win new business and deepen existing partnerships through cross-sell opportunities. You will leverage product knowledge and data-driven insights to align Zendesk solutions with client goals, managing complex, multi-month deals and executive sponsorship.

Compensaciones / Beneficios hybrid work model remote work flexibility integral offices inclusive work environment equal opportunity employer disability accommodations Responsabilidades Drive top-line revenue by winning new customers and penetrating top-tier Iberian accounts Cross-sell additional Zendesk products to existing clients to optimize revenue Nurture key relationships for satisfaction, retention, and long-term partnerships Use data insights and adoption history to improve prospecting, retention, and expansion in Spain and Portugal Create quarterly territory plans and actionable tactics to grow market share Demonstrate Zendesk product fit with client objectives to drive expansion and satisfaction Lead complex,



value-centric sales cycles with PoCs for high-revenue customers Maintain a robust pipeline and accurate forecast to exceed targets Establish C-level sponsorships and build relationships with decision-makers Collaborate with internal teams to optimize sales strategy and execution Negotiate and close complex deals using a consultative approach and strong communication Maintain up-to-date knowledge of Zendesk solutions, competitors, and industry trends Requisitos principales BA/BS degree or equivalent experience 4+ years in cloud/software B2B/AI sales or solution engineering with a track record of exceeding targets Proven ability to navigate complex sales cycles and renewals with PoCs Experience selling to C-level executives Strong presentation, negotiation, and closing skills Experience creating territory and account plans Entrepreneurial mindset, collaborative spirit, growth drive Familiarity with Salesforce, Outreach, Clari, Seismic and Looker Ability to travel to customer locations Spanish and English required; Portuguese is a plus strong communication skills excellent negotiation and presentation abilities collaborative mindset Salesforce Outreach Clari

📌 Commercial Account Executive (Sales) (Barcelona)
🏢 Zendesk
📍 Barcelona