15 sep
|
Autodesk
|
Barcelona
15 sep
Autodesk
Barcelona
Overview In this role, you support Autodesk customers across AEC and D&M; industries, driving adoption and long-term value realization. You manage a hybrid mix of Territory, Regional, and select Enterprise accounts in EMEA, using scalable, data-informed engagement to boost product usage and health. This is a chance to shape customer outcomes at scale in a leading software company with a strong emphasis on collaboration and impact. annual cash bonuses Responsabilidades Engage customers via digital-first, scalable engagement (1:many)
Build and nurture relationships with senior stakeholders in key accounts Execute targeted actions for high-risk accounts using data-driven insights Create and execute customer success plans using usage data and business insights Collaborate with Sales, Channel, and Support to achieve outcomes Ensure a high-quality, consistent customer experience at scale Requisitos principales English and German professional proficiency 3+ years in Customer Success, Account Management, or Consulting Background in Engineering, Architecture, Manufacturing, or related fields Hybrid knowledge across AEC/D&M; or ability to operate across both Time management, problem solving, and data-driven decision making data-driven decision making usage data analysis
📌 Customer Success Advisor, Manufacturing Industry ( German Speaker) (Barcelona)
🏢 Autodesk
📍 Barcelona