Global Implementation Program Manager ADP Celergo Organization is committed to providing World Class Service to clients by hiring, developing and retaining qualified service professionals; by treating each client contact as a service opportunity and by delivering outstanding customer care to client associates.

The Global Implementation Program

Manager is fully responsible for the end-to-end delivery of ADP Celergo's global implementation programs. They will ensure all Project teams are equipped to deliver their Projects in-line with the Program rollout, scope and budget. To stand as ADP single point of contact facing the Client (HQ/Program leadership) for the implementation Program for general clients. ~ To manage efficient global implementation programs of ADP Celergo alongside multiple ADP product and/or service within the scope of the program (ADP Workforce Manager, ADP Integration solutions, Payment Support Services, etc.) Provide a consultative approach to solve potential issues that may prevent the satisfactory and timely completion of the global program.

To ensure a high-quality transition from implementation to service for all products/services with the assigned client. To participate into business improvement projects, support pre‐engagement meetings with client and prospect clients.

The Program

Manager should have a good understanding of the client, their global objectives for the program to enable them to communicate this internally, setting clear program objectives for the project teams. Develop, produce and manage the Program Charter to ensure timely achievements of all ADP Celergo countries and services within the Client's contract.



includes Global Program Directors if applicable and other third parties involved in the Program (e.g. Lead the different Project Teams, ensuring alignment with the Program objectives and supporting the Project Teams to deliver in line with client contractual commitments.

Act as a mentor/role model for other colleagues and coach, give feedback effectively in a timely manner to the project teams to ensure ADP standards are met. Survey each "go live" within a month for feedback, check Client satisfaction and develop an action plan to resolve any residual issues. Act from time to time as a sales support agent to advise on the fit of ADP Celergo solution to client needs at the selling process stage.

Use logic and data to improve performance and operations of the project teams. More than 6 years experience in implementing global payroll or HR projects. Proven experience in Program management, Project Management.

Ability and enthusiasm in animating virtual meetings involving international parties. Must be able to understand HR/Payroll processes and high‐level concepts. Proficient in at least English. Ability to work in a matrix organisation, working closely with senior executives.

Ability to build and grow strong relationships with internal partners across technology, product, implementation, service, and legal. Demonstrated ability to effectively communicate and be strategic with executive level managers in a program‐oriented setting where project risk is substantial and communication requirements are complex. Payroll (and HR) related training is an advantage.

Project management certifications are an advantage. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

📌 Global Implementation Program Manager (Barcelona)
🏢 Fairygodboss
📍 Barcelona