15 sep
|
ALOHAS
|
Barcelona
ALOHAS is seeking a CX Automation & AI Lead to scale customer experience with no headcount growth.
Si desea saber un poco más sobre esta posibilidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
You will architect the automated CX model, define deflection flows, AI agents, and human-in-the-loop processes ensuring context is preserved across channels.
Based in Barcelona or willing to relocate, you will collaborate with IT, Data, and PMO to integrate Shopify, Odoo, and Gorgias, build multi-agent workflows, and measure containment rate, cost per contact, and CSAT. xugodme
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Hybrid CX Automation & AI Lead — Scale Support with AI (Barcelona)
🏢 ALOHAS
📍 Barcelona