About Stark Stark builds the world’s most powerful electric motorcycles. From the VARG MX to the road-legal VARG EX & SM, our bikes have won world championships and are engineered to outperform anything with a combustion engine. We’re based in Sant Boi, Barcelona, growing fast (77% year-on-year), and building a team that will take us even further. If you want to work on a product that people are genuinely obsessed with, this is it. Stark will become the integral market leader in premium motorcycles. Building premium motorcycles requires innovation and we need your help to make us succeed Our mission is to lead the way towards a sustainable motorcycle industry, by reducing plastic and CO2 pollution. This will be achieved by building sustainable products that are superior to traditional technology in terms of Performance, Emotion and Design. The Role The Aftersales Service Specialist role is responsible for managing all aspects of the customer journey from order confirmation through delivery and beyond,
ensuring a seamless and high-quality ownership experience for both customers and dealers. This position provides exceptional service support by handling sales operations cases, coordinating service activities, and supporting warranty operations, while ensuring accurate documentation and efficient case handling. The role acts as the primary liaison between customers, dealers, and internal teams, overseeing post-sale coordination and proactive communication to ensure every step of the process runs smoothly. With a strong focus on the post-sale customer experience, the position ensures that pre-delivery and post-delivery issues are handled effectively and that warranty operations and claims are executed correctly and in a timely manner through close cross-functional collaboration. What You’ll Do Service Case Management Handle and resolve service requests from customers and dealers efficiently and accurately. Log, document, and track all cases to ensure proper follow-up and
📌 Aftersales Service Specialist (Cataluña)
🏢 Stark Future
📍 Cataluña
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