Overview In this role you lead Enterprise Applications service delivery to stabilize and continuously improve critical business platforms. You will partner with cross-functional teams to establish discipline, transparency, and KPIs that drive predictable operations. You shape the regional support model and oversee the transition from project delivery to steady-state support.

Your work strengthens enterprise technology governance and reliability while aligning with the EnSite leadership agenda. This is an opportunity to build trust in technology by delivering structured, scalable processes. Compensaciones / Incentivos competitive salary variety of benefits Responsabilidades Ensure predictable and stable operations across Enterprise Applications Bring discipline and transparency to demand intake and prioritization Reduce recurring operational noise through structured root cause management Establish meaningful KPIs that provide clear visibility and accountability Ensure professional,



confident communication with business stakeholders Own operational readiness and transition from project delivery into steady-state support Shape a mature Regional Support Model aligned with enterprise standards Contribute to enterprise-level decision-making as part of the EnSite leadership team Requisitos principales Senior leadership experience in complex ERP or enterprise application environments (SAP, Oracle, or similar) Structured and disciplined approach to operational excellence Experience in demand management and service governance Ability to create clarity in complex, matrixed environments Calm, thoughtful judgment under pressure Strong stakeholder communication and expectation management skills Mindset focused on long-term sustainability rather than short-term heroics stakeholder communication calm under pressure long-term strategic thinking SAP Oracle enterprise applications operations

📌 IT Manager - Enterprise Applications Service Delivery & Operational Excellence (Coslada)
🏢 Flowserve
📍 Coslada