About the Client Our client operates at the
intersection of private banking and financial infrastructure. They
cater to both businesses and private clients by offering
international settlements, optimizing financial processes, and
structuring custom solutions in a general context. Role Overview
This is an exciting opportunity to lead and expand the Account
Management function within an international setting. The role
involves setting high standards for client service and operational
excellence, with a focus on developing strong, long-term
relationships with key clients and strategic partners. You will be
at the forefront of managing the client journey, from onboarding to
ongoing support across international payment operations. This role
promises significant impact and growth potential in a fully remote
setup. Key Responsibilities Lead and grow the Account Management
function, setting clear standards for client service and
operational excellence. Develop and maintain strong, long-term
relationships with key clients and strategic partners. Manage the
client journey from onboarding through ongoing support across
international payment and settlement operations. Serve as the
primary point of escalation for complex client requests, sensitive
cases, and operational matters. Facilitate effective collaboration
between clients and internal teams, including Operations,
Compliance, and Finance. Drive timely and effective resolution of
client inquiries, transaction-related matters, and operational
issues. Requirements 4+ years of experience in Account Management,
Client Success, Relationship Management, or a similar client-facing
role within fintech, payments, banking, or financial
infrastructure. Proven experience in leading, mentoring, or
developing a client-facing team. Solid understanding of
cross-border payments, international settlements, and payment
infrastructure. Experience managing B2B clients in a high-touch and
service-driven environment. Good understanding of fintech
📌 Lead Account Management (España)
🏢 Evotym
📍 España