Experteer Overview
In this role you drive adoption and value realisation of Unit4 Financials by partnering with Customer Success Managers to shape success plans. You’ll identify adoption gaps, optimise finance processes, and promote standard functionality to enable scalable, future-ready ways of working. You act as a trusted adviser to improve governance, reporting, and decision-making, feeding customer needs back to Product and Engineering. This is a customer-value led role in a collaborative, cross-functional environment.

Compensaciones / Beneficios
• Shape and evolve customer Success Plans with CSMs to link business objectives to product adoption
• Identify adoption gaps and optimisation opportunities across Financials, Procurement, Reporting, Budgeting
• Help customers improve efficiency, reporting accuracy, governance, and decision-making using Unit4 Financials
• Promote standard functionality and reduce customisation to enable scalable processes
• Analyse usage patterns and processes to find opportunities for value realisation
• Support Value Enhancement Services by triaging needs to appropriate initiatives
• Collaborate with Consulting, Support, Product Management, and Customer Excellence to remove blockers
• Represent the voice of the customer to Product, Engineering, and CX teams to drive improvements




• Advise on financial process optimisation, reporting best practices, and digital transformation initiatives

Responsabilidades
• 4+ years in ERP consulting, ERP support, Customer Success, or solution delivery with a focus on financial management
• Experience with Unit4 Financials (U4F) or Unit4 ERP or similar platforms
• Strong understanding of core finance processes (GL, AP, AR, Fixed Assets, Budgeting/Forecasting, Reporting)
• Ability to translate product capabilities into measurable business value
• Confidence engaging with finance leaders and cross-functional teams
• Strong analytical skills with data interpretation and practical recommendations
• Experience with financial reporting, analytics, dashboards, data structures, and reporting tools
• Ability to turn ambiguous needs into clear action plans
• Proactive, consultative mindset focused on long-term customer success
• Experience in Higher Education, Public Sector, Professional Services or Unit4-target industries advantageous

Requisitos principales
• remote working opportunities
• Flexible Leave Paid Time Off
• Integral Wellbeing Days
• growth opportunities
• mentors and role models
• inclusive, safe working environment

📌 Product Success PartnerF Coda (Granada)
🏢 UNIT4 Group
📍 Granada