Overview
As an Implementation Consultant at Deel, you will onboard clients and enable their integration with Deel's platform. You'll tailor configurations to client needs, guide them through setup, and collaborate with sales, success, and product teams to ensure a smooth handoff. Your work directly supports client success and Deel's growth in new markets, combining technical know-how with a strong customer focus. You'll tackle cross-functional projects at scale, shaping how global work is enabled.
Compensaciones / Incentivos Stock grant opportunities
Remote work flexibility
WeWork access (optional)
Total rewards programs
Healthcare and benefits to workers in 109 countries
Diversity and inclusion commitments
Responsabilidades Lead client onboarding and implementation projects to ensure a smooth transition to Deel's platform
Collaborate with clients to gather requirements and configure Deel's solutions
Provide product expertise during implementation, including setup, integrations, and testing
Coordinate with Sales, Customer Success,
and Product for seamless handoffs from sales to implementation
Develop and maintain project plans, timelines, and documentation
Provide training and support to clients on using Deel's platform
Troubleshoot issues during implementation
Identify process improvement opportunities to enhance efficiency
Capture and relay client feedback to internal teams for product improvements
Manage multiple client implementations while maintaining high customer satisfaction
Requisitos principales 3+ years in implementation consulting, project management, or similar
Strong understanding of SaaS platforms, global payroll, or HRIS systems
Proven experience managing client relationships through implementation
Strong project management skills for timelines and priorities
Excellent problem-solving and troubleshooting abilities
Strong communication and ability to present technical concepts to non-technical audiences
Experience with CRM tools (Salesforce) and proje